Email Setup & Support

Webmail Time & Date are incorrect on inbox email list
Click the gear icon at the top of the page and click Preferences then Global Preferences. Click "Locale and Time" then click "Your current time zone:" and pick "America/New_York" (or the time zone for your area.) You can modify this if you travel to reflect the local time zone if you like.


Email Settings (for New Server - August 2014)
THERE ARE TWO WAYS TO CONFIGURE YOUR EMAIL PROGRAM:
Secure SSL/TLS Settings (Recommended - communications are encrypted = more secure)
------------------------------------------------------------------
Username:   
YOUR ENTIRE EMAIL ADDRESS (example: mymail@example.com)
Password:    Use your email account’s password.
Incoming Server:    navigator.websitewelcome.com
IMAP Port: 993
POP3 Port: 995
Outgoing Server:    navigator.websitewelcome.com
SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP. Choose PASSWORD for authentication using the same email & password login as above.

~ OR ~

Non-SSL Settings (Not Recommended - communications are not encrypted)
-------------------------------------------------------------
Username
:    YOUR ENTIRE EMAIL ADDRESS (example: mymail@example.com)
Password:    Use your email account’s password.
Incoming Server:    mail.yourdomain.com  (use your web address in place of yourdomain.com)
IMAP Port: 143
POP3 Port: 110
Outgoing Server:    mail.yourdomain.com  (use your web address in place of yourdomain.com)
SMTP Port: 25
Authentication is required for IMAP, POP3, and SMTP. Choose PASSWORD for authentication using the same email & password login as above.


Email Addresses
You may receive multiple email addresses containing your web site name. (Ex. johnsmith@yourname.com) Using your web site name in your email adds to the professional look of your business.

The features include:

  • Multiple E-mail Accounts
  • Multiple E-mail Aliases
  • Enhanced Anti-Spam Capabilities




eLockport email settings click here

How do I test my email to see if it is set up correctly?
To test your email try sending an email to yourself and see if you receive it. Then try sending one to a friend and ask them to send one back to you. Click the SEND/RECV button to check your mail if you don't want to wait for Outlook Express to check it at its regular interval. If you are experiencing a problem with your email program or something related to your email account with WebEssentials, try sending and receiving email using a web browser and WebMail (see below). If WebMail works, but Outlook Express does not, then it is likely a problem with your Outlook Express settings.


How do I set how often my email program checks my mail?
To change how often Outlook Express checks the email go to the Tools Menu and click on Options. There is a setting on the first screen for you to make your choice.


How do I check my mail through my web browser/WebMail?
You can use your email account through a web browser (Internet Explorer, Netscape or AOL) by typing "webmail" BEFORE your domain name. For example: webmail.yourdomain.com

Note - You don't need the "http://www."

log in with your entire email address and password to get in. Most of the same functions found in any email program are also available through WebMail and you can use it from any computer that has an Internet connection and a web browser.


Lockport Webdesign, Buffalo Web Developer


 
     
 

WebEssentials

PO Box 216
Lyndonville, NY 14098
716.434.4209