WebMail and Outlook Express Q&A

Q. How do I set up my email in Outlook Express?

A. To configuring Outlook Express for email
· Click on the Tools Menu
· Click on "Accounts"
· Click the "Add" button
· Click on "Mail"
· Type your full name - click "Next"
· Enter your email address (AccountName@yourdomain.com*) - click "Next"
· Incoming mail server is a POP3 server.
· Incoming mail server is: pop.yourdomain.com*
· Outgoing (SMTP) mail server is:

Please check with your ISP for their requirements for your Outgoing (SMTP) setting.
Some common settings are
Adelphia: smtp.buf.adelphia.net
Time Warner/ Roadrunner: smtp-server.rochester.rr.com
FrontierNet: smtp.frontiernet.net
Choice One: smtp.choiceone.net

· Enter your account name (do not enter the @yourdomain.com part)
· Enter your password. Check the "Remember Password" box if you don't want to type in your password every time you check your email (be aware that this may allow someone else to see your mail if they share your computer).

Other email programs work in a very similar manner as Outlook Express and will require the same information provided above.

* "yourdomain.com" refers to name of your web site. For example webessentials.com is our domain name. Do not enter the "www."

Q. How do I test my email to see if it is set up correctly?

A. To test your email try sending an email to yourself and see if you receive it. Then try sending one to a friend and ask them to send one back to you. Click the SEND/RECV button to check your mail if you don't want to wait for Outlook Express to check it at its regular interval. If you are experiencing a problem with your email program or something related to your email account with WebEssentials, try sending and receiving email using a web browser and WebMail (see below). If WebMail works, but Outlook Express does not, then it is likely a problem with your Outlook Express settings.

Q. How do I set how often Outlook Express checks my mail?

A. To change how often Outlook Express checks the email go to the Tools Menu and click on Options. There is a setting on the first screen for you to make your choice.

Q. How do I check my mail through my web browser/WebMail?

A. You can use your email account through a web browser (Internet Explorer, Netscape or AOL) by typing "webmail" BEFORE your domain name. For example: webmail.yourdomain.com
Note - You don't need the "http://www."

Just enter your user name (account name) and password to get in. Most of the same functions found in Outlook Express are also available through WebMail and you can use it from any computer that has an Internet connection and a web browser.